Please include the following details: (1) Steps to reproduce the issue. (2) The expected behaviour vs actual behaviour. (3) Affected Users, ActionPack, Collection, or Coaching Scenario.

Please provide your company's ACTO URL. Generally, it should be in the format or

Is this a production or a sandbox domain?

Please indicate the tool on the platform that you are submitting a request for.

Please list the steps you take when you encounter this issue.

Please let us know the device you need support for: Android, iOS (iPhone or iPad), or Web (Computer).

The version of the operating system running on your mobile device or the version of the web browser on your computer that you are accessing the app from.

The version of the app installed on your device. A member of our support staff will respond as soon as possible.

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