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ACTO Omnichannel September 28th, 2023 Pre-Production Release

  • Updated

These release notes are a consolidation of all the issues and enhancements from the September 28th, 2023 Pre-Production release. Here are the details:

Web

Enhancements

  • Reporting Enhancements

    • Managers/Admins will only see teams and territories they are a part of and sub-teams/ territories for what they are a part of when applying the Teams and Territories filter to a report.

    • Added Content Utilization Related KPI’s on top of the Content Utilization Embedded Reports.
    • Added a Deployment and Assignment date columns to the existing content utilization embedded reports as well.
  • Admin Enhancements

    • Marketplace: This new feature allows for Admins to access ACTO’s Marketplace where they can find and enable 3rd party integrations to configure and use in their own domain.

    • Integrations - UNIFY Gamelab now has an integration with Omnichannel. When the integration is active, users will be able to access this UNIFY Game resource wherever “Resources” can be applicable. Users can seamlessly play each game, without leaving their screen on ACTOs platform, and view their Leaderboard on where they rank among their peers on both Web and/or iOS Device.

    • Admins can now view Journeys dashboard analytics for overall Journey insights.

  • Coach Enhancements
    • Scenarios -Updated the Coaching Scenario creation wizard for Admin on web, this is now aligned with the previous wizard updates for FCR and Certifications.
    • Certifications - Comment section will no longer auto collapse when Manager switches from once section to another while certifying the users.
  • Learn Enhancements
    • Updated the Resources > Collections creation wizard for Admin on web.Screenshot 2023-09-28 at 11.43.43 AM.png
  • Event Enhancements
    • Multiple Enhancements for Events and Sessions:
      • Pre-work taxonomy – Custom label (if any) for the event’s Pre-work on the user side of the Events capability.
      • Optional Event Venue and Location – Venue and Location only displayed to users if available/added by admins.
      • Optional Session Venue – Venue only displayed to users if available/added by admins.
      • Comments Setting – Session commenting only available to Event Managers and/or Attendees/Audience in each event session when the comment settings are enabled in the session creation/editing form.
      • Session Update Notifications – Email, push and in-app notifications to session Audience/Attendees with session detail changes (date, time, place, etc.).
      • Place URL – Hyperlinked "Place" on the user side (Session details page and Session card) when a URL is added to a session.
      • Pre-work expansion – Pre-work section in Session details page expanded by default.

Stability Fixes

  • Reporting
    • A timestamp difference between the Certification response and Completion in Cert report from Report Generator will no longer occur.
    • Whenever activity is happening on shared resources, the time spent timer will keep running until the user goes off the tab (close or move out), or the resource finishes. 
  • Admin
    • Taxonomy Settings will no longer show when the associated feature flag is disabled.
    • Question text when creating new questions and answer options in Survey and Registration forms will no longer disappear.
    • Default subject messaging on emails for Assignments and Deployments, has been reverted to the original subject message.
  • Learn
    • Extra spaces in Folder names was changing their alphabetical order in Resources, this has been fixed.
    • Full list of Resources sent will now be displayed to the user while sharing resources via email.
    • Fixed the 'X' button placement in Resources Notes.
  • Coach
    • Scenarios - More Option was displayed to the stakeholders on the Coaching scenarios cards, even though Admin did not add edit or delete permissions for stakeholders. This will no longer happen.
    • Field Coaching - Updated the Error message verbiage when user tries to send a blank message in FCR Comments.
    • Scenarios - Users will no longer see the Resource Handouts in the Coaching scenario if Admin has removed the handouts from the scenarios.
    • Field Coaching - Left hand side of the FCR Section view for Managers when they do a Field Coaching for user will no longer be cut off.
    • Field Coaching - Users will be able to Acknowledge their Field Coachings on Web.
    • Field Coaching - Add Comments option will no longer show for the user (Manager) when the checkbox is not selected by the Admin.
  • Present
    • Add Resources button was overlapped with the Resource name when too many resources were selected by the user to be added to a Presentation. This will no longer occur.
    • All resources selected for a Presentation can be selected and unselected once again, using the checkbox.

Mobile

Enhancements

  • Admin Enhancements
    • Integrations - UNIFY Gamelab now has an integration with Omnichannel. When the integration is active, users will be able to access this UNIFY Game resource wherever “Resources” can be applicable. Users can seamlessly play each game, without leaving their screen on ACTOs platform, and view their Leaderboard on where they rank among their peers on both Web and/or iOS Device.
  • Events Enhancements
    • Multiple Enhancements for Events and Sessions:
      • Pre-work taxonomy – Custom label (if any) for the event’s Pre-work on the user side of the Events capability.
      • Optional Event Venue and Location – Venue and Location only displayed to users if available/added by admins.
      • Optional Session Venue –Venue only displayed to users if available/added by admins.
      • Comments Setting – Session commenting only available to Event Managers and/or Attendees/Audience in each event session when the comment settings are enabled in the session creation/editing form.
      • Session Update Notifications – Email, push and in-app notifications to session Audience/Attendees with session detail changes (date, time, place, etc.).
      • Place URL – Hyperlinked Place on the user side (Session details page and Session card) when a URL is added to a session.
      • Pre-work expansion – Pre-work section in Session details page expanded by default.

Stability Fixes

  • Coach
    • Certifications - Fixed the comment type question box alignment in the manager’s view.
    • Certification - Unsuccessful users count will display properly on the certification cards.
    • Certification - A dot will display instead of a comma if users are more than 1k in certification card. 
    • Field Coaching - Users will be able to Acknowledge their Field Coachings on iPad.
    • Scenarios - Resource cards will no longer be trimmed off from the bottom.
  • Present 
    • Users were able to see the Presentation even after deleting it, this has been corrected.

 

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