These release notes are a consolidation of all the issues and enhancements from the May 18th, 2023 Pre-Production release. Here are the details:
Web
Enhancements
- Admin Enhancements
- Offline Mode - Offline mode has been added to Omnichannel. Note: This is behind a feature flag and will need to be requested to be activated.
- New Permissions in User Management System have been added to allow for deeper customization options. Now under User Management in a users profile there are permissions for Create, Update and Delete. This allows Administrators to enable their Managers to have more, or less, control over their teams user profiles.
- Coach Enhancements
- Proctors, Mentors and Users will now be able to Sort coaching content on Scenarios, Certifications and FCRs in ascending and descending order in grid and list view.
- Certifications - Ability has been added for Certifiers to view the total points scored by the Reps, Total points allocated, and the Passing criteria while the certification is being conducted, and also before submitting the certificate.
- Scenarios - Proctors and Admins will now have access to search bar on the Scenarios and Field Coaching home pages.
- Scenarios - Mentors will now be displayed encircled next to the Proctors/Admins on start scenario and scenario details screens.
- Certifications - Added "…" to assessment description text when a Certifier starts a user certification. This is to show the text continues when you hit "Read More" and is not abruptly cut off.
- Scenarios - Mentors and Proctors can now click on the scenario card in the start conversation screen and select the scenario, no longer having to always select the 3 dots "...".
- Learn Enhancements
- Checklists will now be displayed in line within ActionPacks.
- Users can now click into a resource and scroll through using a "Next" and "Previous" button located in the resource.
- Resources Enhancements
- Admins can now set video downloading permissions for users in CMS. Users will be able to download videos to their devices when this permission is enabled by the Admin. Available file type downloads include: Video files in supported formats uploaded from their device, videos recorded using web cam and screen capture videos recorded through their device.
- Events Enhancements
- Copy Link feature made available on each Event card so Admins can copy the event link and share it with event attendees.
Stability Fixes
- Reporting
- Scheduled reports with special characters in the Zip file will no longer cause a report download failure.
- Admin
- Admins are now able to reset their digital signature when testing the form in content management.
- Single option questions will no longer display an incorrect warning message when an answer option is deleted from the form.
- When bulk uploading users, if the file is empty an "Empty File" message will now be displayed.
- Coach
- Scenarios - Corrected the size & color UI for Keyword tagging filter in "Review & Complete" section of Scenario wizard.
- Scenarios - Changes made while updating scenario description with tools "<>, UL, OL, {} and call out round" will now reflect in the scenario description.
- Certifications - Reduced the delay in saving Certifications Assessment question while creating the Assessment.
- Scenarios - Scenario Resubmission cards will now be displayed to the user under "In Progress" section.
- FCR - Text will now be aligned on FCR cards for Users.
- Certifications - Answer options in the Assessment form will no longer be duplicated after deleting the initial question.
- Learn
- Quiz timers will now end at their set time, even if the user navigates to other browser windows during the quiz.
- Survey descriptions are now displayed to users.
- Learn content will no longer display in Overdue tab when already completed.
- If a quiz reaches 00:00 and user meets passing threshold, the AP progress will increase.
- If a quiz reaches 00:00 and user does not meet passing threshold, the AP progress will remain the same (until the quiz is re-attempted and passing threshold is met).
- Resources
- Updated error message that is displayed to the Admins when a wrong url is entered to read “The url must be a valid url”.
- Events
- Session pre-work will now be removed/undeployed from user’s view of Learn and/or Resources when the session has been deleted.
- Event Audience notifications are now working when they are enabled but domain level email and push notifications are disabled.
Mobile (Android and iOS)
Enhancements
- Coach Enhancements
- Certifications - Ability has been added for Certifiers to view the total points scored by the Reps, Total points allocated, and the Passing criteria while the certification is being conducted, and also before submitting the certificate. (iOS)
- Proctors, Mentors and Users will be able to sort coaching content on Scenarios, Certifications and FCRs in ascending and descending order in grid and list view. (iOS)
- Learn Enhancements
- Checklists will now be displayed in line within ActionPacks. (Android/iOS)
- Users can now click into a resource and scroll through using a "Next" and "Previous" button located in the resource. (Android/iOS)
- Events Enhancements
- Links to events (from Admins using the copy link feature) sent to users who are already invited to the event, when tapped, will bring them to the event details page in the Omnichannel app. (Android/iOS)
- Text formatting has been updated for the event audience invite pop-up message to be identical across web and mobile devices. (Android/iOS)
- Users will now only be navigated to the venue map when they directly click on the venue linked text. Users will not be navigated to the venue map when they click anywhere else on the session card. (iOS)
Stability Fixes
- Reporting
- First and Last accessed dates now captured when user navigates and completes Learn content from Search and Notifications. (iOS)
- Admin
- "No records found" error will no longer appear when a user is logging in and has an active account. (Android)
- Text errors and misalignments have been corrected on the login screen. (Android)
- Ability to log in with emails containing the (') character has been instated. (Android/iOS)
- Search function is now appearing when filtering by tools and when navigating to the ‘All’ tab. (Android)
- Coach
- FCR - Field Coaching will no longer hang up on hitting "Save and Exit". (iOS)
- FCR/Certifications - Removed Microphone icon from the Certifications and Scenarios search bar when LAICA is disabled on that domain . (iOS)
- Certifications - Total points in Certification multiple choice questions will no longer be displayed incorrectly after submitting the Certification. (iOS)
- FCR/Certifications - Added missing LAICA icon on Certification and FCR screens when LAICA voice search is enabled. (iOS)
- Scenarios - App will no longer crash when tapping the first resource added in the comment of a Scenario response. (iOS)
- Scenarios - Correct attachment will now open in the comments section when tapped. (iOS)
- Learn
- The full text will now be visible/readable for all survey questions in each Survey. (iOS)
- Survey descriptions now displayed to users. (Android/iOS)
- Users will now be able to continue with Learn content even if AP was originally non-sequential but later changed to sequential. (iOS)
- If a quiz reaches 00:00 and user meets passing threshold, the AP progress will increase (Android/iOS)
- If a quiz reaches 00:00 and user does not meet passing threshold, the AP progress will remain the same (until the quiz is re-attempted and passing threshold is met). (Android/iOS)
- Background for empty Learn tabs will now display the correct text. (Android)
- "Take Quiz Again" and "View Answers" boxes moved closer to grade received so they are more visible to the user. (Android)
- "Take Quiz Again" button will now be displayed allowing user to re-do a quiz with remaining attempt. (Android)
- Completion message now displayed when a Topic is completed and when the entire ActionPack is completed. (Android)
- When an ActionPack is restarted through Launchpad it will now reset quiz attempts.
- Categories will no longer cut off on ipad once you scroll far enough. (iOS)
- Resources
- Able to now access favourites without app crashing. (Android)
- Events
- Track filtering and session selection are now maintained in Manage Events tab when device orientation is changed. (Android)
- Last Registration Date will now reflect the correct date on the Events card and details page on iPad. (iOS)